Returns & Exchanges
At Lightsdaddy, we want your home to shine bright, which is why we offer a 30-day return policy on all lighting fixtures and decor items. If you are not completely satisfied with your purchase, we are here to help you find the perfect replacement or issue a full refund.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
Prepare the Package
Carefully pack the item in its original packaging, including all mounting hardware, bulbs, and instruction manuals.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return box.
Receive Your Refund
Once our warehouse inspects the returned fixture, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing